Innovate how your customers connect with you!
We offer Video Calling technology for assistance that is initiated by scanning a QR Code, without the need to download an app.
Recent News
UK railway company TransPennine Express (TPE)
introduces EVA’s Video Help Points.
June 2nd – 2 min read
Service innovation via video
Clients are familiar with video calling technology,

now is the time to offer them an innovative contact solution and improve customer experience.

Your support team can see what your customers are seeing, this will result in a more efficient problem resolution and will boost satisfaction.
Online sales
Give your website a new way to communicate with your customers with built-in video calling capabilities, in one click you are closer to your next sale.
Why US?
Fast & Easy
Our video calling technology is instantaneous, point your mobile phone camera at the QR Code and you are connected to a specialist.
No APP Download

Your customers don’t need to install any application to use this service, it will use the web browser.

Calls & Queues

The incoming video calls are identified and queued according to the staff skills or availability.

How you can use these services
Railway & Bus
Buy tickets, help impaired passengers with sign language, guide passengers at the station, attend unmanned entrances and make your staff available virtually anywhere.

Avoid baggage removal & delays by guiding passengers in the airport, saving time for duty free shopping, allowing wheelchair requests, replace your information desk and manage it centrally, pre-interview for border control.

E-commerce & Retail

Convert more online sales, have in-store staff show real products, direct contact with specialized sales staff, offer innovative sales channels, on-demand quick sales, avoid returns.

Support It
When your customers video-call your tech support, the resolution time will be shorter and will result in a more satisfied customers.
Interact Bi-directionally with your viewers using QR codes to appear on a show with video call. Use a queue to target advertisement.